WSQ PEOPLE AND RELATIONSHIP MANAGEMENT DD 22/02 & 01/03/25 SAT X 2 9AM - 6PM WITH SIGN INTERPRETATION SUPPORTED

WSQ People and Relationship Management (level 1）

Course Code: RET-CEX-1004-1.1

Course Code: TGS-2021006708

Course Validity Period: 16-07-2019 to 15-07-2025

Course Duration: 2 Days

Course Overview:

Learning objective

Recognise the importance of inclusiveness when working in a diverse service environment

Apply emotional intelligence when interacting with team members and customers in a diverse

service environment

Demonstrate resilience when faced with challenges in a diverse service environment

Monitor own actions in handling diversity in the diverse service environment

learn various Social Media tools for Effective Relationship Management and Communication

Leveraging ChatGPT and Meta AI for Effective People Management and Communication

Learn Digital Communication while safeguarding against fake news & scams

Learn online meeting tools such as zoom or google meet to manage communication

 Course Fee 课程学费

• SG citizen >= 40 years old，SME (SC & PR) ：SGD163.80(Incl GST)
  新加坡公民 >= 40岁，中小企业公民或PR员工：SGD163.80( 已含 GST)
  
  

• SG citizen aged 21-39 & PR：SGD247.80(Incl GST)
  21-39岁的公民或PR：SGD247.80(已含 GST)
  

• Full course before government subsidy: SGD420.00 (before GST)
  政府津贴前课程学费： SGD420.00 ( 未含GST）

• SkillsFuture Credit (SFC) is applicable for course fee for SG citizen
  学费可用政府培训津贴付
  Mid-career SkillsFuture Credit (SFC) is applicable for course fee for SG citizen
  学费可用中年职业支持培训津贴付
  

• Absentee payroll is applicable for SME
  公司员工可申请缺勤津贴

• WSS holder , TCA & TA is eligible 
  WSS 信件的公民， 有TCA & TA 

 Course Inquiry 课程询问

• Vera  (+65) 9430 0059
  FAYE: (+65) 9018 4057